TY - BOOK AU - Kaplan,Robert S TI - Strategy Maps : Converting Intangible Assets into Tangble Outcomes SN - 1591391342 / AV - HD30.28 K17 S7 2004 PY - 2004/// CY - Bonton PB - Harvard Business School KW - Strategic planning KW - Intangible property KW - Management KW - Human capital ER -