Roberts, Harry V. <br/><br/>
Quality is personal : A foundation for total quality management / 
Harry V. Roberts 
 - New York :  The Free Press,  1993 
 - 169 p. :  ill. 
<br/><br/><label>ISBN: </label>0029266262 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD62.15  / R63