TY - BOOK AU - Tesone,D.V. TI - Supervision Skills for the Service Industry : How to do it SN - 0131100955 / AV - HD9980.5 T337 S8 2005 PY - 2005/// CY - Upper Saddle River, NJ PB - Pearson/Prentice Hall KW - Service industries KW - Personnel management KW - Superinsion of employees ER -