Barlow, Janelle <br/><br/>
Branded customer service : the new competitive edge / 
Janelle Barlow 
 - 1st ed 
 - Sanfrancisco :  Berrett-Koehler Publishers,  2004 
 - 259 p 
<br/><br/><label>ISBN: </label>1576752984 /  1,258.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Business names<br/>Brand names products
<br/><br/><label>LC Class. No.: </label>HF5415.5  / B261 B7 2001