TY  - BOOK
AU  - Barlow,Janelle
AU  - Stewart, Paul,
TI  - Branded customer service : the new competitive edge
SN  - 1576752984 /
AV  - HF5415.5 B261 B7 2001
PY  - 2004///
CY  - Sanfrancisco
PB  - Berrett-Koehler Publishers
KW  - Customer services
KW  - Business names
KW  - Brand names products
ER  -