TY - BOOK AU - Katz,William A. TI - Introduction to Reference Work V.1-2 SN - 0070336385 (v. 1) AV - Z711 K32 1992 PY - 1992/// CY - New York PB - McGraw-Hill KW - Reference services (Libraries) KW - Reference books KW - Bibliography N1 - Includes bibliographical references and indexes; v. 1. Basic information sources -- v. 2. Reference services and reference processes ER -