Renner, Peter Franz. Basic Hotel Front Office Procedures / Peter Renner - 3rd ed. - New York : Van Nostrand Reinhold, 1994 - 216 p. : ill. ISBN: 0442016115 Subjects--Topical Terms: Hotel front desk personnel--Handbooks, manuals, etc. LC Class. No.: TX911.3.F75 / R46 B2 1994