Problem-Driven management (electronic resource) : achieving improvement in operations through knowledge management

Problem-Driven management (electronic resource) : achieving improvement in operations through knowledge management Munoz-Seca, Beatriz creator Riverola, Josep jt.auth NetLibrary, Inc text eng New York Palgrave Macmillan 2004 monographic eng 383 p : ill Beatriz Munoz-Seca Knowledge management Organizational learning Problem solving Total quality management HD30.2 M967 P3 2004 1403941378 / 060907 vtls000064909