TY - BOOK AU - Rao, Madanmohan, TI - Knowledge management tools and techniques : practitioners and experts evaluate KM solutions SN - 0750678186 / AV - HD30.2 K73 2005 PY - 2005/// CY - Amsterdam ; Boston PB - Elsevier Butterworth-Heinemann KW - Knowledge management KW - Organizational learning KW - Data processing. KW - Management information systems. KW - Information resources management. KW - Database management ER -