Fay, Betsy. Essentials of tour management / Betsy Fay. - Englewood Cliffs : Prentice-Hall, 1992 - 226 p. : ill. Includes bibliographical references and index, ISBN: 0132850656 Subjects--Topical Terms: Tour guides (Persons)--Vocational guidance. LC Class. No.: G154.7 / F39 1992