@book{52114,
	author = {Richards, Jack C.},
	title = {Developing Tactics for Listening /},
	publisher = {Oxford University Press,},
	year = {2003},
	address = {New York :},
	edition = {2nd ed.},
	note = {CD-ROM (ศูนย์ดุสิตพาณิชยการ)}
}