TY  - BOOK
AU  - Hinkin,Timothy R.
TI  - Cases in Hospitality Management : A Critical Incident Approach
SN  - 0471107549
AV  - TX911.3.M27 H56 C3 1995
PY  - 1995///
CY  - New York : John Wiley & Sons
KW  - Hospitality industry
KW  - United States
KW  - Management
KW  - Case studies
ER  -