Taneja, Nawal K <br/><br/>
Looking beyond the runway : airlines innovating with best practices while facing realities / 
Nawal K. Taneja 
 - Burlington, VT :  Ashgate Pub. Company,  2010 
 - 267 p. :  ill 
<br/><br/><label>ISBN: </label>9781409400998 /  2,120.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Airlines<br/>Automobile industry and trade<br/>Aeronautics, Commercial<br/>Consumer satisfaction<br/>Airlines--Customer services
<br/><br/><label>LC Class. No.: </label>HE9776  / T164 L5 2010