TY  - BOOK
AU  - Richey,Rosemary
TI  - English for customer care
T2  - Oxford Business English
SN  - 9780194579063
AV  - PE1115 R529 E5 2007
PY  - 2007///
CY  - Oxford
PB  - Oxford Univ. Pr.
KW  - English language
KW  - Business English
KW  - Conversation and  Phrase Books
KW  - Textbooks for foreign speakers
N1  - 1 CD-ROM
ER  -