TY - BOOK AU - White,Connie M. TI - Social media, crisis communication, and emergency management : leveraging Web 2.0 technologies SN - 9781439853498 / AV - HM742 W583 S6 2012 PY - 2012/// CY - Boca Raton, FL PB - CRC Press KW - Social media KW - Online social networks KW - Emergency management ER -