Marketing metrics : the definitive guide to measuring marketing performance / Paul W. Farris ... [et al.]. - 2nd ed. - Upper Saddle River, N.J. : FT Press, 2010. - 414 p. : ill ISBN: 9780137058297 / 975.00 Subjects--Topical Terms: Marketing research.Marketing--Mathematical models LC Class. No.: HF5415.2 / M345 2010