Noe, Francis P. <br/><br/>
Tourist customer service satisfaction :  an encounter approach / 
Francis P. Noe, Muzaffer Uysa, Vincent P. Magnini 
 - 1st ed 
 - New York :  Routledge,  2010 
 - 193 p. :  ill 
<br/><br/><label>ISBN: </label>9780415578042 /  4,320.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Tourism--Management<br/>Hospitality industry--Management
<br/><br/><label>LC Class. No.: </label>G155.A1  / N763 T6 2010