00839nam a2200253 a 4500 vtls000097347 MTX 140129 2010 nyua 000 0 eng d 9780415578042 / 4,320.00 201506171820 cat3 201401291811 cat7 201401291010 cat7 G155.A1 N763 T6 2010 TR001 MG006 Noe, Francis P. 109416 Tourist customer service satisfaction : an encounter approach / Francis P. Noe, Muzaffer Uysa, Vincent P. Magnini 1st ed New York : Routledge, 2010 193 p. : ill Tourism Management 153912 Hospitality industry Management 151663 Uysal, Muzaffer 109417 Magnini, Vincent P 109418 GBE 72514 72514 2018-03-13 00:00:00 G155.A1 N763 T6 2010 1000309945 1 2018-03-13 GBE 0 0 0 CGB 0 NY NY GEN 2018-03-13 4320.00