00660nam a2200217 a 4500 vtls000097586 MTX 140220c1997 usaa 001 eng d 9781461415534 / 4,500.00 201506301423 cat1 201402201218 cat7 201402201131 cat7 HF5429 S491 2012 MG001 MG004 MG010 Service management : the new paradigm in retailing New York : Springer, 2012 315 p : ill Retail trade Management. 19089 Customer services 58760 Kandampully, Jay 109900 GBE 72746 72746 2019-06-21 00:00:00 1 HF5429 S491 2012 1000311663 2019-01-18 1 2018-03-13 GBE 0 0 0 CGB 0 SP SP GEN 2018-03-13 4500.00