TY - BOOK AU - Murphy,Herta A. AU - Hildebrandt,Herbert William AU - Thomsa,Jane P TI - Effective business communications SN - 007044398x AV - HF5721 M85 E4 1997 PY - 1997/// CY - Boston PB - McGraw-Hill KW - Commercial correspondence KW - Business report writing KW - Business communication ER -