Evans, James R. <br/><br/>
Quality and performance excellence :  management, organization, and strategy / 
James R. Evans 
 - 7th ed 
 - Mason, OH :  South-Western Cengage Learning,  2014 
 - 478 p :  ill 
<br/><br/><label>ISBN: </label>9781133955924 /  1,220.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD62.15  / E92 Q3 2014