Sheth, Jagdish N

Customer Behavior : A Managerial Perspective / Jagdish N. Sheth, Banwari Mittal - 2nd ed - Mason, Ohio : Thomson/South-Western, 2004 - 487 p : ill

9780030343360 / 607.00


Consumer behavior.
Consumers’ preferences.
Consumer satisfaction.
Marketing.

HF5415.32 / S554 C8 2004