Sheth, Jagdish N
Customer Behavior : A Managerial Perspective /
Jagdish N. Sheth, Banwari Mittal
- 2nd ed
- Mason, Ohio : Thomson/South-Western, 2004
- 487 p : ill
9780030343360 / 607.00
Consumer behavior.
Consumers’ preferences.
Consumer satisfaction.
Marketing.
HF5415.32 / S554 C8 2004