TY - BOOK AU - Sheth,Jagdish N AU - Mittal,Banwari TI - Customer Behavior : A Managerial Perspective SN - 9780030343360 / AV - HF5415.32 S554 C8 2004 PY - 2004/// CY - Mason, Ohio PB - Thomson/South-Western KW - Consumer behavior KW - Consumers’ preferences KW - Consumer satisfaction KW - Marketing ER -