Abbott, Peter. <br/><br/>
Front Office : Proecdures, Social Skills, Jield and Management / 
Peter Abbott 
 - 2nd ed 
 - Oxford :  Butterworth-Heinemann,  1999 
 - 211 p :  ill 
<br/><br/><label>ISBN: </label>0750642300  1,200 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel front desk personnel.<br/>Hotel management.
<br/><br/><label>LC Class. No.: </label>TX911.3.F75  / A133 F7 1999