TY  - BOOK
AU  - Abbott,Peter
AU  - Lewry,Sue
TI  - Front Office : Proecdures, Social Skills, Jield and Management
SN  - 0750642300
AV  - TX911.3.F75 A133 F7 1999
PY  - 1999///
CY  - Oxford
PB  - Butterworth-Heinemann
KW  - Hotel front desk personnel
KW  - Hotel management
ER  -