TY - BOOK AU - Gilmore,Shirley A. TI - Cases in human resource management in hospitality SN - 9780131119833 AV - TX911.3.P4 G488 C3 2005 PY - 2005/// CY - Hoboken, N.J. PB - Pearson/Prentice Hall KW - Hospitality industry KW - Personnel management KW - Case studies ER -