Challenging in Delivering Quality Services: Balancing Customer Expectations and Perceptions in Airline Industry
Monroe, Calvin
creator
text
gw
Herausgeber
GRIN Verlag GmbH
2012
monographic
eng
54 p. : ill
Calvin Monroe
Airline
management
Airline
economic aspects
Airline
customer service
HE9761 M753 C4 2012
9783656605331 /
160613
vtls000104781