Oakland, John S. <br/><br/>
Total Quality Management : The route to improving performance / 
John S. Oakland 
 - 2nd ed 
 - Oxford :  Butterworth-Heinemann,  1995 
 - 461 p :  ill 
<br/><br/><label>ISBN: </label>0750609931 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.<br/>Production management--Quality control.<br/>Total quality management.<br/>Quality assurance.
<br/><br/><label>LC Class. No.: </label>TS156  / O24 T7 1995