Oakland, John S. <br/><br/>
Total quality management / 
John S. Oakland. 
 - Oxford :  Heinemann Professional Pub,  1989. 
 - 316 p. :  ill. 
<br/><br/><label>ISBN: </label>0893973483 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.<br/>Production management--Quality control.<br/>Quality assurance.<br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>TS156  / O24