TY  - BOOK
AU  - Oakland,John S.
TI  - Total quality management
SN  - 0893973483
AV  - TS156 O24
PY  - 1989///
CY  - Oxford
PB  - Heinemann Professional Pub
KW  - Quality control
KW  - Production management
KW  - Quality assurance
KW  - Total quality management
ER  -