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  <titleInfo>
    <title>Services marketing</title>
    <subTitle>people, technology, strategy</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Wirtz, Jochen</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Lovelock, Christopher</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">nj</placeTerm>
    </place>
    <place>
      <placeTerm type="text">New Jersey</placeTerm>
    </place>
    <publisher>World Scientific</publisher>
    <dateIssued>2022</dateIssued>
    <edition>9th ed.</edition>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">tha</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>663 p. : ill</extent>
  </physicalDescription>
  <tableOfContents>ร่วมโครงการ“สร้างปัญญา ด้วยเงินตราของเรา” : ผศ.ทิพสุดา คิดเลิศ</tableOfContents>
  <note type="statement of responsibility">Jochen Wirtz, Christopher Lovelock</note>
  <note type="venue">YT2024 M06</note>
  <subject authority="lcsh">
    <topic>Professions</topic>
    <topic>Marketing</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Service industries</topic>
    <topic>Marketing</topic>
  </subject>
  <classification authority="lcc">HF5415.13 W799 S4 2022</classification>
  <identifier type="isbn">9781944659820 /</identifier>
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