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Your search returned 14 results from 68520 records.

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Service management : Strategy and leadership in service business / Richard Normann. by

Normann, Richard, 1943-

Edition: 2nd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : John Wiley & Sons, 1991

Availability: Items available for loan: วิทยาเขตสุพรรณบุรี (1)Call number: HD9980.5 N67 1991.

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Product Development for the Service Sector / Robert G. Cooper by

Cooper, Robert G
Edgett, Scott J, jt. auth

Material type:

Text; Format: print

Publication details: Massachusetts : Perseus Books, 1999

Availability: Items available for loan: วิทยาเขตสุพรรณบุรี (5)Call number: HF1040.7 C667 P7 1999, ...

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Case Studies in Service Operation / John L. Colley by

Colley, John L

Material type:

Text; Format: print

Publication details: Boston : Buxbury Press, 1996

Availability: Items available for loan: วิทยาเขตสุพรรณบุรี (1)Call number: HD9980.5 C647 C3 1996.

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Market Leadership Strategies for Service Companies : Creating Growth, Profits, and Customer Loyalty / Arthur Middlebrooks by

Middlebrooks, Arthur
Terrill, Craig, jt. auth

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Chicago, Ill : NTC Business Books, 2000

Availability: Items available for loan: บัณฑิตวิทยาลัย (1)Call number: HD9980.5 M53 M4 2000.

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Service Management and Operations / Cengiz Haksever by

Haksever, Cengiz
Render, Barry, jt. auth

Edition: 2nd ed

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New Jersey : Prentice-Hall, 2000

Availability: Items available for loan: วิทยาเขตสุพรรณบุรี (1)Call number: HD9980.5 H156 S8 2000.

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Empowerment : Hr strategies for service excellence / Conrad Lashley by

Lashley, Conrad

Series: Hospitality, Leisure and TourismSeries: Hospitality, Leisure and Tourism

Material type:

Text; Format: print

Publication details: Oxford : Butterworth-Heinemann, 2001

Availability: Items available for loan: ศูนย์ตรัง (1)Call number: HD9980.5 L343 E4 2001.

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Handbook of services marketing & management by

Swartz, Teresa A, jt. auth
Iacobucci, Dawn, jt. auth

Material type:

Text; Format: print

Publication details: Thousand Oaks : SAGE Publications, 2000

Availability: Items available for loan: วิทยาเขตสุพรรณบุรี (1)Call number: HD9980.5 H236 2000.

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Principles of Service Marketing and Management / Christopher Lovelock, Lauren Wright by

Lovelock, Christopher
Wright, Lauren, jt.auth

Edition: 2nd ed

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New Jersey : Prentice Hall, 2002

Availability: Items available for loan: ศูนย์ลำปาง (1)Call number: HD9981.5 L911 P6 2002.

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Supervision Skills for the Service Industry : How to do it / D. V. Tesone by

Tesone, D. V

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Upper Saddle River, NJ : Pearson/Prentice Hall, 2005

Availability: Items available for loan: วิทยาเขตสุพรรณบุรี (1)Call number: HD9980.5 T337 S8 2005.

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10.

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Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons by

Fitzsimmons, James A
Fitzsimmons, Mona J

Edition: 7th ed

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Boston : McGraw-Hill, 2011

Availability: Items available for loan: วิทยาเขตสุพรรณบุรี (1)Call number: HD9980.5 F549 S4 2011.

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11.

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Hospitality management / edited by Tom Baum by

Baum, Tom

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Los Angeles : SAGE, 2011

Availability: Items available for loan: MATRIX Library (4)Call number: TX911.3.M27 H828 2011, ...

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12.

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Services marketing and management / Audrey Gilmore. by

Gilmore, Audrey

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: London ; Thousand Oaks, Calif. : Sage Publications, 2003

Availability: Items available for loan: MATRIX Library (1)Call number: HD9980.5 G488 S 2003.

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13.

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Leadership as emotional labour : management and the "managed heart" / edited by Marian Iszatt-White. by

Iszatt-White, Marian

Series: Routledge studies in management, organizations, and society ; 20Series: Routledge studies in management, organizations, and society ; 20

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York, NY : Routledge, 2013

Availability: Items available for loan: MATRIX Library (1)Call number: HD57.7 L434 2013.

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14.

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Service science / Mark S. Daskin. by

Daskin, Mark S

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Hoboken, N.J. : Wiley, 2010

Availability: Items available for loan: MATRIX Library (1)Call number: T57.6 D229 S 2010.

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Your search returned 14 results from 68520 records.

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