| 000 | 00554cam a22001817a 4500 | ||
|---|---|---|---|
| 008 | 090810s2008 maua b 001 0 eng | ||
| 020 | _a9780754671565 | ||
| 040 | _aSDU | ||
| 050 | 0 | 0 |
_aHF5415.5 _bC987 2008 |
| 245 | 1 | 0 |
_aCustomer relationship management : _ba global perspective / _cGerhard Raab [and others] |
| 260 |
_aBurlington, VT : _bGower, _c2008 |
||
| 300 |
_a204 p. : _bill. |
||
| 505 | 0 | _aHKBU Library | |
| 650 | 0 |
_aCustomer relations _xManagement _9123882 |
|
| 700 | 1 |
_aRaab, Gerhard _9201470 |
|
| 900 | _a = C.1 SDU | ||
| 942 |
_cGBE _2lcc |
||
| 999 |
_c106133 _d106133 |
||