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| 008 | 100312s2004 njua b 001 0 eng | ||
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_aHF5415.5 _bB648 C 2004 |
| 100 | 1 |
_aBligh, Philip. _9201520 |
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_aCRM unplugged : _breleasing CRM's strategic value / _cPhilip Bligh, Douglas Turk |
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_aHoboken, N.J. : _bWiley, _c2004 |
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| 300 |
_a205 p. : _bill. |
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| 505 | 0 | _aHKBU Library | |
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_aCustomer relations _xManagement. _9123882 |
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| 650 | 0 |
_aCustomer relations _xManagement _xData processing. _9201521 |
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| 700 | 1 |
_aTurk, Douglas. _9201522 |
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| 900 | _a = C.1 SDU | ||
| 942 |
_cGBE _2lcc |
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_c106153 _d106153 |
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