| 000 | 00821 am a2200241 a 4500 | ||
|---|---|---|---|
| 001 | vtls000031932 | ||
| 003 | MTX | ||
| 008 | 020517c2001 nyu 000 eng d | ||
| 020 |
_a0814406068 / _c995 |
||
| 035 | _a0031-94560 | ||
| 039 | 9 |
_a201507161428 _bcat1 _c201507161428 _dcat1 _c201311071653 _dVLOAD _c201008281709 _dVLOAD _y200212111427 _zVLOAD |
|
| 050 | 4 |
_aHD5415.525 _bZ46 E3 2001 |
|
| 093 | _aMG001 | ||
| 100 | 1 |
_aZemke, Ron. _942407 |
|
| 245 | 1 | 0 |
_aE-Service : 24 Ways to Keep Your Customers-When the Competition is Just a Click Away / _cRon Zemke |
| 260 |
_aNew York : _bAmacom, _c2001 |
||
| 300 |
_a341 p : _bill |
||
| 650 | 0 |
_aCustomer loyalty. _935343 |
|
| 650 | 0 |
_aInternet marketing. _924122 |
|
| 700 | 1 |
_aConnellan, Tom, _cjt. auth. _942408 |
|
| 942 | _cGBT | ||
| 999 |
_c25578 _d25578 |
||