| 000 | 00908 am a2200253 4500 | ||
|---|---|---|---|
| 001 | vtls000032180 | ||
| 003 | MTX | ||
| 008 | 020606c2001 mau 00 eng | ||
| 020 |
_a0750652446 / _c1,368.00 |
||
| 035 | _a0032-19560 | ||
| 039 | 9 |
_a201507201058 _bcat3 _c201311071654 _dVLOAD _c201008281714 _dVLOAD _c201008280219 _dVLOAD _y200212111508 _zVLOAD |
|
| 050 | 0 | 0 |
_aHD9980.5 _bL343 E4 2001 |
| 093 | _aMG001 MG006 | ||
| 100 | 1 |
_aLashley, Conrad. _942638 |
|
| 245 | 1 | 0 |
_aEmpowerment : Hr strategies for service excellence / _cConrad Lashley |
| 260 |
_aOxford : _bButterworth-Heinemann, _c2001 |
||
| 300 |
_a300 p : _bill |
||
| 490 |
_aHospitality, Leisure and Tourism _942639 |
||
| 650 | 0 |
_aService industries _xPersonnel management. _942640 |
|
| 650 | 0 |
_aCustomer services _xManagement. _9160158 |
|
| 650 | 0 |
_aEmployee empowerment. _924003 |
|
| 942 | _cGBT | ||
| 999 |
_c25797 _d25797 |
||