| 000 | 01157nam a2200301 a 4500 | ||
|---|---|---|---|
| 001 | vtls000038644 | ||
| 003 | MTX | ||
| 008 | 030922 000 0 eng d | ||
| 020 |
_a0766814157 / _c2,644.00 |
||
| 035 | _aT000034437 | ||
| 035 | _a(TH)vtls000034437 | ||
| 039 | 9 |
_a201507151112 _bcat4 _c201311071710 _dVLOAD _c201306191107 _dcat5 _c201008281929 _dVLOAD _y200309221220 _zcat1 |
|
| 050 | 0 | 0 |
_aTX911.3.C8 _bF699 M3 2000 |
| 093 | _aTR000 | ||
| 100 | 1 |
_aFord, Robert C. _949674 |
|
| 245 | 1 | 0 |
_aManaging the Guest Experience in Hospitality / _cRopert C. Heaton, Cherrill P. Heaton |
| 260 |
_aAlbany, NY : _bDelmar/Thomson Learning, _c2000 |
||
| 300 |
_a432 p. : _bill |
||
| 650 | 0 |
_aHospitality industry _xCustomer services _949675 |
|
| 700 | 1 |
_aHeaton, Cherrill P., _cjt. auth _949676 |
|
| 942 | _cGBT | ||
| 999 |
_c31578 _d31578 |
||