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050 0 0 _aHD30.2
_bT623 E8 2001
093 _aMG000
100 1 _aTiwana, Amrit.
_917433
245 1 0 _aThe Essential Guide to Knowledge Management : E-Business and CRM Applications /
_cAmrit Tiwana
260 _aUpper Saddle River, NJ :
_bPrentice-Hall,
_c2001
300 _a315 p :
_bill
650 0 _aKnowledge management.
_917434
650 0 _aElectronic commerce.
_917435
650 0 _aCustomer relations.
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942 _cGBE
999 _c6501
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