AI SearchHow to measure customer satisfaction | / (Record no. 106237)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00572nam a22001817a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 250806b2003 xxua|||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780566085956 |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.335 |
| Item number | H553 2003 |
| 245 00 - TITLE STATEMENT | |
| Title | How to measure customer satisfaction |
| Remainder of title | / |
| Statement of responsibility, etc. | Nigel Hill, John Brierley, and Rob MacDougall. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Aldershot : |
| Name of publisher, distributor, etc. | Gower, |
| Date of publication, distribution, etc. | 2003. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 151 p. : |
| Other physical details | ill. |
| 650 #0 - SUBJECT | |
| Topical term | Consumer satisfaction |
| General subdivision | Evaluation |
| 700 1# - PERSONAL NAME | |
| Personal name | Brierley, John |
| 700 1# - PERSONAL NAME | |
| Personal name | MacDougall, Rob. |
| 900 ## - Accession Number | |
| Accession Number | = C.1 SDU |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | English Books |
| 650 #0 - SUBJECT | |
| -- | 201716 |
| 700 1# - PERSONAL NAME | |
| -- | 201717 |
| 700 1# - PERSONAL NAME | |
| -- | 201718 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Available for Loans | General Books | MATRIX Library | MATRIX Library | General Eng/FL.3 | 06/08/2025 | Donation | HF5415.335 H553 2003 | 1000365678 | 06/08/2025 | C.1 | 06/08/2025 | English Books |