AI SearchBusiness Process Mapping : improving customer satisfaction / (Record no. 32300)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01072nam a2200301 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000039443 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | MTX |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 031125 2002 eng 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0471079774 / |
| Terms of availability | 2,345.00 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | T000035028 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (TH)vtls000035028 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201506301017 |
| Level of effort used to assign nonsubject heading access points | cat1 |
| Level of effort used to assign subject headings | 201311071713 |
| Level of effort used to assign classification | VLOAD |
| Level of effort used to assign subject headings | 201008281948 |
| Level of effort used to assign classification | VLOAD |
| Level of effort used to assign subject headings | 200311260948 |
| Level of effort used to assign classification | cat1 |
| -- | 200311251740 |
| -- | cat1 |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.335 |
| Item number | J121 B8 2002 |
| 093 ## - Department Code | |
| Department Code | MG010 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Jacka, J. Mike |
| 9 (RLIN) | 50381 |
| 245 10 - TITLE STATEMENT | |
| Title | Business Process Mapping : improving customer satisfaction / |
| Statement of responsibility, etc. | J. Mike Jacka, Paulette J. Keller |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York : |
| Name of publisher, distributor, etc. | John Wiley & Sons, |
| Date of publication, distribution, etc. | 2002 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 300p. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Consumer satisfaction |
| 9 (RLIN) | 151056 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Cusumer relations |
| 9 (RLIN) | 50382 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Reengineering (Management) |
| 9 (RLIN) | 22171 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Keller, Paulette, |
| Titles and other words associated with a name | jt. auth |
| 9 (RLIN) | 50383 |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="http://10.13.12.226/cgi-bin/image_eng/Cover_page/0471079774.gif">http://10.13.12.226/cgi-bin/image_eng/Cover_page/0471079774.gif</a> |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="http://10.13.12.226/cgi-bin/image_eng/content/0471079774.pdf">http://10.13.12.226/cgi-bin/image_eng/content/0471079774.pdf</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | English Books |
| Date last seen | Full call number | Barcode | Copy number | Price effective from | Koha item type | Lost status | Damaged status | Not for loan | Collection code | Withdrawn status | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 12/03/2018 | HF5415.335 J121 B8 2002 | 1000151790 | 1 | 12/03/2018 | English Books | Available for Loans | General Books | วิทยาเขตสุพรรณบุรี | วิทยาเขตสุพรรณบุรี | General Collection | 12/03/2018 | 2345.00 |