AI SearchChallenging in Delivering Quality Services: Balancing Customer Expectations and Perceptions in Airline Industry / (Record no. 79690)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00826nam a2200229 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000104781 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | MTX |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160613 2012 gw a 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9783656605331 / |
| Terms of availability | 1,625.00 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201606140925 |
| Level of effort used to assign nonsubject heading access points | cat7 |
| Level of effort used to assign subject headings | 201606131402 |
| Level of effort used to assign classification | cat6 |
| -- | 201606131401 |
| -- | cat6 |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HE9761 |
| Item number | M753 C4 2012 |
| 093 ## - Department Code | |
| Department Code | TR000 TR003 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Monroe, Calvin |
| 9 (RLIN) | 122110 |
| 245 10 - TITLE STATEMENT | |
| Title | Challenging in Delivering Quality Services: Balancing Customer Expectations and Perceptions in Airline Industry / |
| Statement of responsibility, etc. | Calvin Monroe |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Herausgeber : |
| Name of publisher, distributor, etc. | GRIN Verlag GmbH, |
| Date of publication, distribution, etc. | 2012 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 54 p. : |
| Other physical details | ill |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Airline |
| General subdivision | management |
| 9 (RLIN) | 122111 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Airline |
| General subdivision | economic aspects |
| 9 (RLIN) | 122112 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Airline |
| General subdivision | customer service |
| 9 (RLIN) | 122113 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Thai Books |
| Date last seen | Total Checkouts | Full call number | Barcode | Copy number | Price effective from | Koha item type | Lost status | Damaged status | Not for loan | Withdrawn status | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 13/03/2018 | HE9761 M753 C4 2012 | 1000326301 | 1 | 13/03/2018 | Thai Books | Available for Loans | ศูนย์หัวหิน | ศูนย์หัวหิน | General Collection | 13/03/2018 | 1625.00 |