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Turning lost customers into gold : and the art of achieving zero defections / Joan Koob Cannie.
Material type:
TextPublication details: New York : AMACOM, 1994Description: 131 p. : illISBN: - 0814451101
- HF5415.5 C363
English Books
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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English Books
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วิทยาเขตสุพรรณบุรี General Collection | General Books | HF5415.5 C363 (Browse shelf(Opens below)) | 2 | Available | 1000017443 | ||||||||||||
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English Books
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วิทยาเขตสุพรรณบุรี General Collection | General Books | HF5415.5 C363 (Browse shelf(Opens below)) | 1 | Available | 1000017444 |
Total holds: 0
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