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Your search returned 18 results from 68520 records.

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Turning lost customers into gold : and the art of achieving zero defections / Joan Koob Cannie. by

Cannie, Joan Koob

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : AMACOM, 1994

Availability: Items available for loan: วิทยาเขตสุพรรณบุรี (2)Call number: HF5415.5 C363, ...

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The Essential Guide to Knowledge Management : E-Business and CRM Applications / Amrit Tiwana by

Tiwana, Amrit

Material type:

Text; Format: print

Publication details: Upper Saddle River, NJ : Prentice-Hall, 2001

Availability: Items available for loan: วิทยาเขตสุพรรณบุรี (3)Call number: HD30.2 T623 E8 2001, ...

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At Your Service : Calamities, Catastrophes, and Other Curionsities of Customer Service / Hal Becker by

Becker, Hal

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : John Wiley & Sons, 1998

Availability: Items available for loan: บัณฑิตวิทยาลัย (1)Call number: HF5415.5 B432 A3 1998.

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The Market Driven Organization : Understanding, Attracting, and Keeping Valuable Customers / George S. Day by

Day, George S

Material type:

Text; Format: print

Publication details: New York : The Free Press, 1999

Availability: Items available for loan: บัณฑิตวิทยาลัย (1)Call number: HF5415.13 D367 M4 1999.

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What Customers Like About You : Adding Emotinal Value for Service Excellence and Competitive Advantage/ by

Freemantle, David

Material type:

Text; Format: print

Publication details: London : Nicholas Brealey Publishing, 1998

Availability: Items available for loan: บัณฑิตวิทยาลัย (1)Call number: HD5415.525 F73 W9 1998.

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Loyalty.com : customer relationship management in the new era of Internet marketing / Frederick Newell. by

Newell, Frederick

Material type:

Text; Format: print

Publication details: New York : McGraw-Hill, 2000

Availability: Items available for loan: วิทยาเขตสุพรรณบุรี (1)Call number: HF5415.1265 N544 2000.

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CRM : การบริหารลูกค้าสัมพันธ์ : Customer Relationship Management / ชื่นจิตต์ แจ้งเจนกิจ by

ชื่นจิตต์ แจ้งเจนกิจ

Edition: พิมพ์ครั้งที่ 2

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: กรุงเทพมหานคร : ทิปปิ้ง พอยท์, 2546

Availability: Items available for loan: ศูนย์ตรัง (2)Call number: HF5415.5 ช592 ซ6 2546, ... ศูนย์นครนายก (3)Call number: HF5415.5 ช592 ซ6 2546, ...

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Relationship selling / Mark W. Johnston, Greg W. Marshall. by

Johnston, Mark W
Marshall, Greg W

Edition: 2nd ed

Material type:

Text; Format: print

Publication details: New York, NY, : McGraw-Hill/Irwin, 2008

Availability: Items available for loan: วิทยาเขตสุพรรณบุรี (3)Call number: HF5438.25 J73 R4 2008, ...

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The Innovation tournament handbook : a step-by-step guide to finding exceptional solutions to any challenge / Christian Terwiesch, Karl T. Ulrich by

Terwiesch, Christian
Ulrich, Karl T

Series: “สร้างปัญญา ด้วยเงินตราของเรา” | โครงการ : สร้างปัญญาด้วยเงินตราของเราSeries: “สร้างปัญญา ด้วยเงินตราของเรา” | โครงการ : สร้างปัญญาด้วยเงินตราของเรา

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Philadelphia : Wharton School Press, 2023

Availability: Items available for loan: MATRIX Library (1)Call number: HD30.23 T333 I5 2023.

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10.

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Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem / Kwasi Sarkodie-Mensah, editor. by

Sarkodie-Mensah, Kwasi

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New York : Haworth Information Press, 2002

Availability: Items available for loan: MATRIX Library (1)Call number: Z711 H483 2002.

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11.

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Customer relationship management : a global perspective / Gerhard Raab [and others] by

Raab, Gerhard

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Burlington, VT : Gower, 2008

Availability: Items available for loan: MATRIX Library (1)Call number: HF5415.5 C987 2008.

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12.

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America's service meltdown : restoring service excellence in the age of the customer / Raul Pupo by

Pupo, Raul

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Santa Barbara, Calif. : Praeger/ABC-CLIO, 2010

Availability: Items available for loan: MATRIX Library (1)Call number: HF5415.5 P984 A 2010.

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13.

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CRM unplugged : releasing CRM's strategic value / Philip Bligh, Douglas Turk by

Bligh, Philip
Turk, Douglas

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Hoboken, N.J. : Wiley, 2004

Availability: Items available for loan: MATRIX Library (1)Call number: HF5415.5 B648 C 2004.

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14.

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The book of business awesome : how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do / Scott Stratten. by

Stratten, Scott

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Hoboken, N.J. : John Wiley & Sons, 2012

Availability: Items available for loan: MATRIX Library (1)Call number: HF5415.55 S911 B 2012.

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15.

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Strategic Customer Service Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits / John A. Goodman. by

Goodman, John A

Material type:

Text; Literary form: Not fiction

Publication details: New York : AMACOM, 2009

Availability: Items available for loan: MATRIX Library (1)Call number: HF5415.5 G646 S 2009.

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16.

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Handbook of brand relationships Deborah J. MacInnis, C. Whan Park, Joseph W. Priester, editor

Edition: 1st ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Armonk, N.Y. : M.E. Sharpe, 2009

Availability: Items available for loan: MATRIX Library (1)Call number: HF5415.55 H236 2009.

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17.

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Selling to the new elite discover the secret to winning over your wealthiest prospects / Jim Taylor, Stephen Kraus, and Doug Harrison. by

Taylor, Jim
Kraus, Stephen
Harrison, Doug, 1965-

Material type:

Text; Format: electronic ; Literary form: Not fiction

Publication details: New York : American Management Association, 2011

Availability: Items available for loan: MATRIX Library (1)Call number: HF5438.25 T238 S 2011.

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18.

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E-business in the 21st century : realities, challenges, and outlook / Jun Xu, Mohammed Quaddus. by

Xu, Jun
Quaddus, M. A

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Hackensack, NJ : World Scientific, 2010

Availability: Items available for loan: MATRIX Library (1)Call number: HF5548.32 X8 E 2010.

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Your search returned 18 results from 68520 records.

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