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How to measure customer satisfaction / Nigel Hill, John Brierley, and Rob MacDougall.
Material type:
TextPublication details: Aldershot : Gower, 2003.Edition: 2nd edDescription: 151 p. : illISBN: - 9780566085956
- HF5415.335 H553 2003
English Books
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English Books
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MATRIX Library General Eng/FL.3 | General Books | HF5415.335 H553 2003 (Browse shelf(Opens below)) | C.1 | Available | 1000365678 |
Total holds: 0
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| HF5415.32 T956 N 2006 Niche envy : | marketing discrimination in the digital age / | HF5415.33.U6 M235 2014 Making Italian America : | consumer culture and the production of ethnic identities / | HF5415.33.U6 M445 2000 The maturing marketplace : | buying habits of baby boomers and their parents / | HF5415.335 H553 2003 How to measure customer satisfaction | / | HF5415.34 S783 2010 Freud on Madison Avenue : | motivation research and subliminal advertising in America / | HF5415.5 จ398 2562 จิตวิทยาการบริการ : | Service psychology / | HF5415.5 B648 C 2004 CRM unplugged : | releasing CRM's strategic value / |
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