America's service meltdown : restoring service excellence in the age of the customer / Raul Pupo

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TextPublication details: Santa Barbara, Calif. : Praeger/ABC-CLIO, 2010 Description: 167 p. : illISBN:

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HKBU Library

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English Books

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	English Books	MATRIX Library General Eng/FL.3		General Books		HF5415.5 P984 A 2010 (Browse shelf(Opens below))				C.1	Available			1000365736

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